Contact Us

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If you have questions concerning the account values displayed within Account Services, please consult your most recent quarterly statement to determine if you will need to contact your agent/representative at the telephone number listed at the bottom or AUL's Participant Service Center.

If you need assistance regarding the Web site or have questions about OneAmerica's products and services, please refer to the contact list below, or send us a message using our secure form at the bottom of this page.

Contact Information

Mailing Address:

OneAmerica Financial Partners®

P.O. Box 368

Indianapolis, IN 46206-0368

Mailing Address for UPS or Federal Express:

OneAmerica Financial Partners®

One American Square

Indianapolis, IN 46282-0001

We welcome your general comments, questions and suggestions via e-mail, but recommend that specific questions about your account be provided using the form displayed below. We make this recommendation because e-mail is generally not secure. Do not include your Social Security Number or any personal or confidential information in an e-mail.

E-Mail Address

AUL Retirement Services Participant Service Center

Retirement.Services@oneamerica.com

Phone Number

AUL Participant Service Center and OneAmerica TeleServe®, Retirement Services' Voice Response Line

1-800-249-6269

Note: AUL's Participant Service Center is available Monday through Friday between 8 a.m. and 8 p.m. Eastern Time (ET).

To contact us via our secure form, please provide your message below.

Send Us Your Feedback

If selecting E-Mail, Telephone or Fax, please enter correct contact information in the field labeled Response Information. If you select Mail, the response will be sent to our address on file unless otherwise requested.